Privacy policy

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data is any data that can be used to identify you personally.
Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator.
You can find the operator’s contact details in the “Information on the controller” section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us.
This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website.
This is primarily technical data (e.g. internet browser, operating system or time of page view).
This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors.
Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time.
You also have the right to request the correction or deletion of this data.
If you have given your consent to data processing, you can revoke this consent at any time for the future.
You also have the right to request the restriction of the processing of your personal data under certain circumstances.
You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have any further questions on the subject of data protection.

Analysis tools and tools from third-party providers

When you visit this website, your surfing behavior may be statistically evaluated.
This is mainly done with so-called analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.

2. hosting

We host the content of our website with the following provider:

All-Inkl

The provider is ALL-INKL.COM – Neue Medien Münnich, Inh.
René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter All-Inkl).
Details can be found in All-Inkl’s privacy policy: https://all-inkl.com/datenschutzinformationen/.
The use of All-Inkl is based on Art. 6 para.
1 lit.
f GDPR.
We have a legitimate interest in ensuring that our website is displayed as reliably as possible.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para.
1 lit.
a GDPR and § 25 para.
1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG.
Consent can be revoked at any time.

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3 General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally.
This privacy policy explains what data we collect and what we use it for.
It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities.
Complete protection of data against access by third parties is not possible.

Note on the responsible body

The controller responsible for data processing on this website is: Dr. med. Jan Jerrentrup Kissinger Straße 1 14199 Berlin Phone: +49 30 825 50 51 Email: info@augenarztpraxis-am-elsterplatz.de The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies.
If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para.
1 lit.
a GDPR or Art. 9 para.
2 lit.
a GDPR, insofar as special categories of data pursuant to Art. 9 para.
1 GDPR are processed.
In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para.
1 lit.
a GDPR.
If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 para.
1 TTDSG.
Consent can be revoked at any time.
If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para.
1 lit.
b GDPR.
Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para.
1 lit.
c GDPR.
Data processing may also be based on our legitimate interest in accordance with Art. 6 para.
1 lit.
f GDPR.
Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law.
If these tools are active, your personal data may be transferred to these third countries and processed there.
We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries.
For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this.
It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes.
We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent.
You can withdraw your consent at any time.
The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS.
1 LIT.
E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.
THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY.
IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING.
IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement.
The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.
If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time.
You can contact us at any time if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data.
You can contact us at any time to do this.
The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we generally need time to check this.
  For the duration of the review, you have the right to request that the processing of your personal data be restricted.
• If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 para.
  1 GDPR, a balance must be struck between your interests and ours.
  As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.
You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material.
The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

4. data collection on this website

Cookies

Our Internet pages use so-called “cookies”.
Cookies are small data packets and do not cause any damage to your end device.
They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies).
Session cookies are automatically deleted at the end of your visit.
Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies).
Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions.
Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos).
Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para.
1 lit.
f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services.
If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser.
If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.

Consent with Borlabs Cookie

Our website uses Borlabs Cookie consent technology to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document these in compliance with data protection regulations.
The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg, Germany (hereinafter referred to as Borlabs).
When you enter our website, a Borlabs cookie is stored in your browser, in which the consent you have given or the revocation of this consent is stored.
This data is not passed on to the provider of Borlabs Cookie.
The data collected will be stored until you ask us to delete it or delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies.
Mandatory statutory retention periods remain unaffected.
Details on data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.
Borlabs cookie consent technology is used to obtain the legally required consent for the use of cookies.
The legal basis for this is Art. 6 para.
1 lit.
c GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
These are

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para.
1 lit.
f GDPR.
The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.
We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para.
1 lit.
b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures.
In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request).
Mandatory statutory provisions – in particular retention periods – remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request.
We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para.
1 lit.
b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures.
In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).
Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Doctolib

You can make appointments with us on our website.
We use Doctolib to book appointments.
The provider is Doctolib GmbH, Mehringdamm 51, 10961 Berlin (hereinafter referred to as “Doctolib”).
For the purpose of booking an appointment, enter the requested data and the desired date in the form provided.
The data entered will be used for the planning, execution and, if necessary, follow-up of the appointment.
The appointment data is stored for us on the servers of Doctolib, whose privacy policy you can view here: https://media.doctolib.com/image/upload/v1657195738/legal/B2C-PrivacyPolicy-July-22-DE.pdf.
The data you enter will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies.
Mandatory statutory provisions – in particular retention periods – remain unaffected.
The legal basis for data processing is Art. 6 para.
1 lit.
f GDPR.
The website operator has a legitimate interest in making appointments with interested parties and customers as uncomplicated as possible.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para.
1 lit.
a GDPR / Art. 9 para.
2. lit.
a GDPR and § 25 para.
1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG.
Consent can be revoked at any time.

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service.
This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

5. analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies on our website.
The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses.
It is only used to manage and display the tools integrated via it.
However, Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.
The Google Tag Manager is used on the basis of Art. 6 para.
1 lit.
f GDPR.
The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para.
1 lit.
a GDPR and § 25 para.
1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG.
Consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics.
The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors.
In doing so, the website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user.
This data is assigned to the user’s end device.
It is not assigned to a user ID.
We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things.
Google Analytics also uses various modeling approaches to supplement the collected data records and uses machine learning technologies for data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting).
The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent in accordance with Art. 6 para.
1 lit.
a DSGVO and § 25 Abs.
1 TTDSG.
Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
You can find details here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. plugins and tools

YouTube with enhanced data protection

This website embeds videos from the YouTube website.
The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended data protection mode.
According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video.
However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode.
For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you start a YouTube video on this website, a connection to the YouTube servers is established.
This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile.
You can prevent this by logging out of your YouTube account.
Furthermore, YouTube can store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting).
In this way, YouTube can obtain information about visitors to this website.
This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.
If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offers.
This constitutes a legitimate interest within the meaning of Art. 6 para.
1 lit.
f GDPR.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para.
1 lit.
a GDPR and § 25 para.
1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG.
Consent can be revoked at any time.
Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

OpenStreetMap

We use the OpenStreetMap (OSM) map service.
We integrate the map material from OpenStreetMap on the server of the OpenStreetMap Foundation, St John’s Innovation Center, Cowley Road, Cambridge, CB4 0WS, United Kingdom.
The United Kingdom is considered a safe third country under data protection law.
This means that Great Britain has a level of data protection that corresponds to the level of data protection in the European Union.
When using the OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap Foundation.
Among other things, your IP address and other information about your behavior on this website may be forwarded to the OSMF.
For this purpose, OpenStreetMap may store cookies in your browser or use comparable recognition technologies.
The use of OpenStreetMap is in the interest of an appealing presentation of our online offers and an easy findability of the places indicated by us on the website.
This constitutes a legitimate interest within the meaning of Art. 6 para.
1 lit.
f GDPR.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para.
1 lit.
a GDPR and § 25 para.
1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG.
Consent can be revoked at any time.